Booking Conditions
It is a requirement of Trek Tasmania as a responsible and accredited tour operator to have a set of booking conditions that form a contract between you our customer and us as the tour operator. Please read carefully and accept the conditions where indicated.
To book your transfer fill in the booking form. We will respond with a booking confirmation and invoice outlining costs and payment details. We require a 20% non-refundable deposit to confirm your transfer. Payment to be made in Australian Dollars.
Your balance can be paid either:
- Electronically (Credit Card or Direct Deposit), in which case it is to be received by us no less than 7 days prior to your transfer
- In cash on the day of departure – No EFTPOS facilities are available on the day
Cancellations must be received in writing. If cancellation takes place more than 48 hours prior to your transfer date, your deposit will not be refunded however you will receive a credit voucher for the deposit amount to be used on a future transfer or trek. Any additional funds that have been paid will be refunded.
Cancellations received less than 48 hours prior to the transfer date result in forfeiture of the 20% deposit – no refund or credit will be given. However, any funds in excess of the 20% deposit will be refunded.
Travel Insurance. Trek Tasmania strongly recommends suitable travel insurance be purchased at the time the deposit is paid.
Cancellation of transfer by Trek Tasmania. We reserve the right to suspend and/or cancel a transfer in whole or in part if we deem it necessary to do so due to a force majeure event. A force majeure event is any event beyond our control and to which we did not contribute ((including but not limited to a civil commotion, natural disaster or force of nature, act of God or the public enemy, epidemic, pandemic, major public health threat or governmental restraint or restriction), which renders us unable to physically, legally or safely carry out the original transfer in whole or in part, and which cannot be overcome by the exercise of reasonable care, proper precautions and the consideration of reasonable alternatives. We will not be liable to you in any way in respect of any transfer suspension and/or cancellation to the extent that it was deemed necessary by us due to such a force majeure event.
Waiver of liability. You acknowledge and agree that Trek Tasmania will not be in any way responsible for any injury to or death of yourself and you hereby, to the full extent permitted by law, waive all of your legal rights of action against us and fully release and hold us harmless from any claim, demand or liability for any loss, damage, expense or injury (including death) howsoever arising out of or in relation to your participation in the activities conducted or organised by us, including without limitation, liability for any negligent or tortious act or omission, breach of duty, breach of contract or breach of statutory duty on the part of us, our office holders, employees, agents or contractors. You further acknowledge and agree that you undertake the activities freely, voluntarily and absolutely at your own risk and with a full appreciation of the nature and extent of all risks involved in the activities. This waiver shall bind you and your heirs, assigns, executors and/or administrators and legal representatives. In order to preserve your own and other’s safety, if you do not comply with the booking conditions, act in a way that neglects group safety or wilfully damages the environment or cultural sites, you may be asked to leave the transfer or refused entry to the transfer at your own expense.
You acknowledge that you have read and understood this waiver.
